1. Description of Service
HighPeaksNC LLC provides a marketing and referral service that connects homeowners with local roofing and exterior contractors for inspections, estimates, and related services (“Service”).
HighPeaksNC does not perform roofing or exterior construction work. We connect users with independent third-party contractors.
2. Eligibility & Age Requirement (18+)
You must be 18 years or older to use this website and the Service. By using this website, you represent and warrant that you are at least 18.
3. User Responsibilities
You agree to provide accurate, current, and complete information when submitting forms. You are responsible for ensuring that any phone number or email address you provide is correct and that you are authorized to consent to communications at that number/email.
Incorrect contact information can prevent scheduling, confirmations, or follow-up support.
4. Contractor Relationship & Third-Party Services
Contractors we connect you with are independent third parties. HighPeaksNC does not control, supervise, or guarantee any contractor’s work, pricing, timelines, warranties, licensing status, insurance coverage, or performance.
Any agreement you enter into with a contractor is solely between you and that contractor. HighPeaksNC is not a party to those agreements.
5. User Consent to Communications
By submitting any form on this website, you consent to be contacted by HighPeaksNC via SMS/text message, phone call, and email for purposes related to your request (including scheduling, confirmations, coordination, service updates, and support).
You certify that the phone number provided belongs to you or that you are authorized to provide consent.
6. SMS Messaging Program
By submitting your phone number through our forms, landing pages, advertisements, or other opt-in methods, you expressly consent to receive conversational and informational SMS text messages from HighPeaksNC.
- Appointment scheduling and confirmations
- Inspection reminders
- Project coordination
- Service updates
- Customer support responses
- Follow-up messages regarding your request
Message frequency varies. Consent is not a condition of purchase.
Opt out
Reply STOP to cancel SMS messages.
You will receive a one-time opt-out confirmation message.
7. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. HighPeaksNC is not responsible for any messaging or data charges incurred.
8. Supported Carriers & Delivery
SMS messages may be delivered via major U.S. mobile carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.
9. Privacy Policy
We respect your privacy. Your information is used to connect you with requested services and communicate regarding your inquiry. We do not sell or rent personal information.
View our Privacy Policy here: https://go.highpeaksnc.com/privacy-policy
10. Prohibited Use
You agree not to use the website or Service to:
- Submit false, misleading, or fraudulent information
- Impersonate any person or entity
- Attempt to gain unauthorized access to our systems
- Interfere with site functionality, security, or availability
- Use automated tools to scrape, harvest, or collect data without permission
11. Intellectual Property
The website and its content (including text, branding, layout, and design) are owned by or licensed to HighPeaksNC and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from the website content without prior written permission, except as permitted by law.
12. Disclaimers
The Service and website are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the website will be uninterrupted, error-free, or secure, or that defects will be corrected.
13. Limitation of Liability
To the fullest extent permitted by law, HighPeaksNC is not liable for:
- Contractor performance, workmanship, or service outcomes
- Disputes between you and any contractor
- Message delivery delays or failures
- Carrier-related issues
- Any indirect, incidental, special, consequential, or punitive damages
Where liability cannot be fully excluded, our liability is limited to the amount, if any, you paid HighPeaksNC for use of the Service in the 30 days preceding the event giving rise to the claim.
14. Indemnification
You agree to defend, indemnify, and hold harmless HighPeaksNC and its owners, employees, contractors, and affiliates from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the website or Service, your violation of these Terms, or your violation of any rights of a third party.
15. Termination
We may suspend or terminate access to the website or Service at any time if we believe you have violated these Terms or used the site in a manner that could create risk or legal exposure. You may stop using the website at any time.
16. Changes to Terms
HighPeaksNC may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of any changes.
17. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-laws rules.
18. Contact Information
HighPeaksNC LLC
Fayetteville, North Carolina
Website: https://go.highpeaksnc.com
Email: [email protected]
Phone: (910) 956-0553